Access 2002:
- Building Forms
Excel 2002:
- Charts and Objects
Flash MX:
- Flash Overview
Dreamweaver MX:
- Adding Graphics
Dynamic HTML:
- Using JavaScript
HTML:
- Creating High Quality Web Graphics
Photoshop:
- Modifying Selections and Color Filling
Project Management:
- Project Management Overview
CompTIA A+:
- Networking
Windows 2000 Server 70-215:
- Controling Access to Files & Folders
Windows 2003 Server 70-290:
- Configuring, Monitoring & Troubleshooting
Web Design:
- Building Your Site with Images
Video - Customer Service Video:
- Dealing with Customer Complaints
Video - Sales & Marketing Video:
- Closing a Sale