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Windows XP System Support MCDST 70-271 Training


This series prepares learners to take the MCDST 70-271 certification exam. It addresses a variety of operating system issues, such as installation, hardware conflicts, user management, performance monitoring, and networking.

This Windows XP System Support MCDST 70-271 online training series provides over 17 hours of self-paced courseware. This web-based training provides 6 months of unlimited access to all of the following lessons:

1 . Configuring and Troubleshooting Resources
2 . Configuring the Desktop and User Profiles
3 . Installing Windows XP
4 . Managing Disks
5 . Managing Hardware Devices
6 . Performance Monitoring and Network Troubleshooting
7 . Practice Exam

Lesson Detail:

Configuring and Troubleshooting Resources
This course describes the techniques learners need to know to manage shared resources, encrypted files and folders, local and network printers, and offline files.

  • Simple file sharing
  • Creating and removing shared folders
  • Connecting to shared resources
  • Managing access to files and folders
  • Using NTFS permissions
  • Managing EFS
  • Troubleshooting and optimizing access
  • Managing local printers
  • Managing network printers
  • Accessing network printers
  • Managing offline files

Configuring the Desktop and User Profiles
This course describes the techniques to configure desktop settings, manage local user accounts, and troubleshoot startup issues.

  • Course introduction
  • Configuring desktop settings
  • Configuring multiple languages and locations
  • Configuring accessibility and fax options
  • Using Task Scheduler
  • Managing user profiles
  • Managing user settings and applications
  • Configuring application settings
  • Managing local user accounts
  • Managing security settings
  • Managing local user settings
  • Local group settings and software restrictions
  • Troubleshooting startup problems
  • Troubleshooting logon issues
  • Course in review

Installing Windows XP
This course provides information on installing Windows XP, including minimum hardware requirements, licensing issues, and troubleshooting installation problems.

  • Preparing to install
  • Licensing issues
  • Performing an attended installation
  • Unattended installations
  • Launching unattended installations
  • Using RIS
  • Creating RIS images
  • Third-party disk imaging tools
  • Performing upgrade installations
  • Configuring the upgrade
  • Updating and troubleshooting installations

Managing Disks
This course shows learners how to support and troubleshoot hard disks and explores available options under Windows XP for creating partitions, formatting drive volumes, and managing disk administration.

  • Basic and Dynamic Disks
  • Managing and Converting Disks
  • Moving and Reactivating Disks
  • Using Partitions
  • Using Volumes
  • Installing or Upgrading Windows XP
  • Detecting Disk Errors
  • Configuring CD Devices
  • Configuring Removable Storage Devices
  • Using Disk Defragmenter

Managing Hardware Devices
This course provides information on supporting and troubleshooting hardware devices and their associated drivers.

  • Installing hardware devices
  • Troubleshooting hardware devices
  • Managing device drivers
  • Troubleshooting device conflicts
  • Troubleshooting driver signing
  • Driver signing options
  • Managing USB devices
  • Configuring NICs
  • Configuring video display devices
  • Backup drives and multiprocessors
  • Managing hardware profiles
  • Configuring power options

Performance Monitoring and Network Troubleshooting
This course provides information on monitoring and analyzing operating system performance and managing and troubleshooting network protocols and services.

  • Monitoring and analyzing event logs
  • System Monitor and Task Manager
  • Customizing System Monitor
  • Configuring counter logs and alerts
  • Troubleshooting performance bottlenecks
  • Monitoring memory usage
  • Monitoring disk and network usage
  • TCP/IP networking features
  • Troubleshooting TCP/IP settings
  • Troubleshooting ICF and hostname resolution
  • NetBIOS and dial-up connections
  • VPNs and Internet Explorer settings
  • Remote Desktop and Remote Assistance

Practice Exam
This course provides a practice exam for the MCDST 70-271 certification exam.

  • Practice exam

Windows XP System Support MCDST 70-271

This series is for anyone preparing for the MCDST Exam 70-271.


  • A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
  • Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
  • Search text enables learners to rapidly search all text within a course to easily retrieve information required.
  • Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
  • A skill assessment generates a customized learning path based on the results of a pre-test.
  • A glossary provides a reference for definitions of unfamiliar terms.
  • Bookmarking tracks the learner's progress in a course.

Technical Requirements:

What You Get:

You will receive Unlimited Access to all of the Windows XP System Support MCDST 70-271 training tutorials listed above. Your online training courses will be available from anywhere you have internet access.This e-learning series includes all of the online training tutorials listed and is provided in an interactive, self-paced format. Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), include a variety of features and qualify for Continuing Education Unit credit.

Web-Based Training Products:

You might also be interested in our Microsoft Certifications Package which includes all of the Windows XP System Support MCDST 70-271 training courses listed above plus hundreds of hours of related online training courses


Microsoft Certifications Package

Only $249.95   staffkit

Windows XP System Support MCDST 70-271
Training Series
Total Courses: 7
Total Time: 17+ hours
Only $99.95
Available in Package only
Total Courses: 829
Total Time: 1776+ hours
Only $249.95
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