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Outlook 2002 Training


This series teaches users how to use the major components of Outlook: Outlook Today, Contacts, Inbox, Calendar, Notes, and Tasks. Topics include navigating between components in Outlook; adding and using information about contacts; reading, sending, custo

This Outlook 2002 online training series provides over 18 hours of self-paced courseware. This web-based training provides 6 months of unlimited access to all of the following lessons:

1 . Customizing and Organizing Messages
2 . Navigating in Outlook
3 . Reading and Sending Messages
4 . Using Tasks and Notes
5 . Using the Calendar

Lesson Detail:

Customizing and Organizing Messages
This course shows users how to manage mailboxes of messages.

  • Customizing the Format of Messages
  • Using Forms
  • Using Folders
  • Sorting and Archiving Messages
  • Message Filters and Views
  • Customizing Menu and Task Bars

Navigating in Outlook
This course shows users how to move from component to component in Outlook and work with contact items and categories.

  • Getting Around in the Outlook Components
  • Using Contacts
  • Organizing Information with Categories
  • Organizing and Tracking Contacts
  • Getting Help in Outlook

Reading and Sending Messages
This course shows users how to receive and send e-mail messages.

  • Reading and Responding to Messages
  • Creating and Sending Messages
  • Printing Messages
  • Finding and Flagging Messages
  • Attaching Files and Signatures to Messages

Using Tasks and Notes
This course shows users how to work with Outlook tasks and Notes.

  • Creating and Assigning Tasks
  • Organizing Tasks
  • Using Notes
  • Creating Office Documents in Outlook

Using the Calendar
This course explores the Outlook Calendar and the ways that users can take advantage of it for scheduling their meetings, appointments, and events.

  • Scheduling Appointments and Events
  • Planning Meetings
  • Reminders, Recurrence, and Printing
  • Customizing the Calendar
  • Publishing the Calendar

Outlook 2002

This series is for anyone who wants to learn more about Outlook 2002.


  • Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
  • Activities allow learners to apply course concepts in an interactive questioning environment.
  • Exercises allow learners to practice in the actual application being studied.
  • A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
  • Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
  • Search text enables learners to rapidly search all text within a course to easily retrieve information required.
  • Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
  • A skill assessment generates a customized learning path based on the results of a pre-test.
  • A glossary provides a reference for definitions of unfamiliar terms.
  • Bookmarking tracks the learner's progress in a course.

Technical Requirements:

What You Get:

You will receive Unlimited Access to all of the Outlook 2002 training tutorials listed above. Your online training courses will be available from anywhere you have internet access.This e-learning series includes all of the online training tutorials listed and is provided in an interactive, self-paced format. Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), include a variety of features and qualify for Continuing Education Unit credit.

Web-Based Training Products:

You might also be interested in our Desktop Computing Package which includes all of the Outlook 2002 training courses listed above plus hundreds of hours of related online training courses


Desktop Computing Package

Only $139.95   staffkit

Outlook 2002
Training Series
Total Courses: 5
Total Time: 18+ hours
Only $49.95
Available in Package only
Total Courses: 381
Total Time: 1119+ hours
Only $139.95
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