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Outlook 2003 Training


The Outlook 2003 series of courses teaches learners how to use the major components of the Outlook 2003 program: Mail, Calendar, Contacts, Tasks, and Notes. Topics include navigating between Outlook modules and reading, sending, customizing, and organizi

This Outlook 2003 online training series provides over 25 hours of self-paced courseware. This web-based training provides 6 months of unlimited access to all of the following lessons:

1 . Collaboration and Security
2 . Contacts and Calendar Entries
3 . Getting Started
4 . Managing Messages
5 . Newsgroups and Outlook Web Access
6 . Personalizing Outlook and Other Tips
7 . Tasks, Notes, and Journal Entries

Lesson Detail:

Collaboration and Security
This course provides information on using Outlook for planning meetings, decision-making, and sharing folders among team members. It also covers the security features included with Outlook.

  • Organizing a meeting
  • Handling meeting requests
  • Using votes for decision-making
  • Collaborating with Outlook and Exchange
  • Setting access permissions
  • Adding a second account to your view
  • Assigning tasks and sending a status report
  • Address books
  • Working with public folders
  • Using SharePoint Team Services
  • Getting a digital ID
  • Sending and receiving digitally signed messages
  • Encrypting messages

Contacts and Calendar Entries
This course shows the learner how to enter and maintain contact information. It also covers how to use the calendar features of Outlook to schedule appointments and meeting requests.

  • Entering contacts
  • Viewing contacts
  • Using flags
  • Using contact information
  • Using distribution lists
  • The Date Navigator
  • Appointments
  • Changing dates
  • Recurring dates
  • More ways to use the Calendar

Getting Started
This course provides an overview of the Outlook 2003 interface. It also teaches the learner how to use the new features of Outlook 2003, as well as basic e-mail functions.

  • E-Mail Fundamentals
  • Other Features of Outlook
  • Outlook and Other Programs
  • The Main Screen
  • The Folder List
  • Toolbars and Help Features
  • Dragging and Dropping
  • Dragging to Create E-Mails
  • Dragging to Create Other Items
  • Other Drag and Drop Options
  • Creating E-Mail Messages
  • Setting E-Mail Options
  • Reading E-Mail Messages
  • Replying to E-Mail Messages
  • Forwarding E-Mail Messages
  • Deleting and Saving Messages

Managing Messages
This course shows the learner how to customize outgoing messages. It also covers a variety of tools that can be used to more easily manage e-mail messages.

  • Using flags
  • Setting options
  • Adding attachments and signatures
  • Conquering your mountain of messages
  • Using search folders
  • Stationery and the Reading Pane
  • Using rules
  • Filtering junk e-mail
  • Archiving messages
  • Arranging messages

Newsgroups and Outlook Web Access
This course provides an overview of newsgroups, including subscribing to news groups, and posting, reading, and replying to newsgroup messages. Using Outlook at home and Outlook Web Access are also covered.

  • Finding Newsgroups
  • Subscribing to Newsgroups and Reading Messages
  • Replying to and Posting Messages
  • Setting Up and Switching Identities
  • ISPs, Cable Modems, and DSL
  • Setting Up Internet E-Mail Accounts
  • Setting Up Directory Services
  • Setting Up Outlook for Multiple Users
  • Using Outlook Web Access

Personalizing Outlook and Other Tips
This course provides an overview of forms, including using and modifying standard and custom forms. It also offers suggestions for personalizing Outlook. More advanced features and shortcuts are also covered.

  • Understanding forms
  • Customizing forms
  • Working with custom forms
  • Using views
  • Working with columns
  • Sorting and grouping
  • Customizing views, menus, and toolbars
  • Ten (or so) things you can't do with Outlook
  • Things you can do after you're comfy
  • Shortcuts worth taking

Tasks, Notes, and Journal Entries
This course provides information on the tools that can be used to store and manage daily tasks, including entering, modifying, deleting tasks, and creating recurring tasks. It also teaches the learner how to use notes and journal entries.

  • Entering a new task
  • Changing, copying, and deleting tasks
  • Creating recurring and regenerating tasks
  • Completing tasks
  • Using views to control tasks
  • Composing and locating notes
  • Opening, deleting, and editing notes
  • Viewing notes
  • Assigning categories and printing notes
  • Changing default options for new notes
  • Forwarding notes
  • Automatic and manual Journal recording
  • Viewing and finding Journal entries
  • Printing and changing the Journal view

Outlook 2003

This series is for anyone who wants to get the most out of using Outlook 2003.


  • Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
  • Audio accompanies each lesson page throughout the course.
  • Show Me Hows allow learners to access instructional demonstrations from all courses in the series.
  • Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
  • Activities allow learners to apply course concepts in an interactive questioning environment.
  • Exercises allow learners to practice in the actual application being studied.
  • A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
  • Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
  • Search text enables learners to rapidly search all text within a course to easily retrieve information required.
  • Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
  • A skill assessment generates a customized learning path based on the results of a pre-test.
  • A glossary provides a reference for definitions of unfamiliar terms.
  • Bookmarking tracks the learner's progress in a course.

Technical Requirements:

What You Get:

You will receive Unlimited Access to all of the Outlook 2003 training tutorials listed above. Your online training courses will be available from anywhere you have internet access.This e-learning series includes all of the online training tutorials listed and is provided in an interactive, self-paced format. Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), include a variety of features and qualify for Continuing Education Unit credit.

Web-Based Training Products:

You might also be interested in our Desktop Computing Package which includes all of the Outlook 2003 training courses listed above plus hundreds of hours of related online training courses


Desktop Computing Package

Only $139.95   staffkit

Outlook 2003
Training Series
Total Courses: 7
Total Time: 25+ hours
Only $49.95
Available in Package only
Total Courses: 381
Total Time: 1119+ hours
Only $139.95
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