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ITIL Version 3 Foundation Certificate EX0-101 Training


Summary:

The Information Technology Infrastructure Library (ITIL) is a standard for IT services best practices that is widely adopted across the globe. This study guide series will cover all of the knowledge needed for the exam for the ITIL Foundation Certificate,

This ITIL Version 3 Foundation Certificate EX0-101 online training series provides over 13 hours of self-paced courseware. This web-based training provides 6 months of unlimited access to all of the following lessons:

1 . Generic Concepts
2 . ITIL Qualification Scheme
3 . Key Principles and Models
4 . Practice Exam 1
5 . Practice Exam 2
6 . Practice Exam 3
7 . Practice Exam 4
8 . Selected Functions
9 . Selected Processes
10 . Selected Roles
11 . Service Lifecycle
12 . Service Management
13 . Technology and Architecture

Lesson Detail:

Generic Concepts
This course describes generic concepts concerning information technology infrastructure.


ITIL Qualification Scheme
This course explains the importance of qualifying for ITIL certification.


Key Principles and Models
This course explains the key principles and models that underlie the information technology infrastructure library.


Practice Exam 1
This course presents questions that will help you prepare for the ITIL Version 3 Foundation Certificate EX0-101 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look


  • Practice exam

Practice Exam 2
This course presents questions that will help you prepare for the ITIL Version 3 Foundation Certificate EX0-101 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look


  • Practice exam

Practice Exam 3
This course presents questions that will help you prepare for the ITIL Version 3 Foundation Certificate EX0-101 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look


  • Practice exam

Practice Exam 4
This course presents questions that will help you prepare for the ITIL Version 3 Foundation Certificate EX0-101 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look


  • Practice exam

Selected Functions
This course describes the Service Desk, Application Management, IT Operations Management, and Technical Management functions.


Selected Processes
This course explains selected ITIL processes that you'll need to understand.


Selected Roles
This course explains the Process Owner and Service Owner roles, and describes the use of the RACI incident response chart.


Service Lifecycle
This course describes the features of the Service Lifecycle.


Service Management
This course explains how Service Management organizes IT functions and processes.


Technology and Architecture
This course describes how Service Automation assists with integrating Service Management processes.


Certification:
ITIL Version 3 Foundation Certificate EX0-101


Audience:
This series is for anyone who wants to achieve ITIL Foundation EX0-101 certification.


Features:

  • Flash-based instructional demonstrations applying course concepts.
  • Instructional audio with graphics highlighting key points.
  • Exercises allow learners to practice in the actual application being studied.
  • A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
  • Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
  • Search text enables learners to rapidly search all text within a course to easily retrieve information required.
  • A skill assessment generates a customized learning path based on the results of a pre-test.
  • A glossary provides a reference for definitions of unfamiliar terms.
  • Bookmarking tracks the learner's progress in a course.

Technical Requirements:


What You Get:

You will receive Unlimited Access to all of the ITIL Version 3 Foundation Certificate EX0-101 training tutorials listed above. Your online training courses will be available from anywhere you have internet access.This e-learning series includes all of the online training tutorials listed and is provided in an interactive, self-paced format. Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), include a variety of features and qualify for Continuing Education Unit credit.


Web-Based Training Products:

You might also be interested in our Technical Package which includes all of the ITIL Version 3 Foundation Certificate EX0-101 training courses listed above plus hundreds of hours of related online training courses

 

Technical Package

Only $249.95   staffkit

ITIL Version 3 Foundation Certificate EX0-101
Training Series
Total Courses: 13
Total Time: 13+ hours
$119.99
Only $99.95
Available in Package only
Total Courses: 853
Total Time: 1723+ hours
$499.99
Only $249.95
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