Most people's jobs include working with a lot of people who are coworkers from across the company (or even from other companies). Many times, doing your job properly depends upon other people doing the things or having the information you need. How can yo
This Communicating with Power online training series provides over 9 hours of self-paced courseware. This web-based training provides 6 months of unlimited access to all of the following lessons:
1 . Active Listening
2 . Elements of Powerful Communication
3 . Modes of Persuasion
4 . Negotiation
5 . Persuasive Appeals
6 . Resolving Conflict
Lesson Detail:
Active Listening
This course covers basic listening skills and focuses on active listening. More specifically, it covers the ways effective listeners prepare for active listening exchanges and the behaviors they exhibit while listening.
Elements of Powerful Communication
This course covers basic communication skills and focuses on persuasive communication. More specifically, it covers the interaction of the three basic elements of communication: the communicator, the audience, and the subject.
Modes of Persuasion
This course covers two different modes of persuasion: face-to-face and written communication. More specifically, it covers how to plan and deliver persuasive communications in person and in writing. It also covers when each mode of persuasion is most appr
Negotiation
This course covers communication skills and focuses on negotiation. More specifically, it covers the ways that negotiation is both an art and a science, the qualities of assertive negotiators, and the steps of the negotiation process.
Persuasive Appeals
This course covers constructing a persuasive communication using an emotional, character, or logical appeal. More specifically, it covers constructing an emotional appeal to alter your audience's feelings, developing a character appeal through credentials
Resolving Conflict
This course covers the basic types of and responses to workplace conflict and discusses general guidelines for integrating conflict resolution into the culture of organizations.
Certification:
Communicating with Power
Audience:
This series is for anyone who wants to learn more about powerful communication.
Features:
What You Get:
You will receive Unlimited Access to all of the Communicating with Power training tutorials listed above. Your online training courses will be available from anywhere you have internet access.This e-learning series includes all of the online training tutorials listed and is provided in an interactive, self-paced format. Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), include a variety of features and qualify for Continuing Education Unit credit.
Web-Based Training Products:
You might also be interested in our Business Management Skills Package which includes all of the Communicating with Power training courses listed above plus hundreds of hours of related online training courses