Coaching Communication Skills Training

Summary:

This Coaching Communication Skills online training series provides over 3 hours of self-paced courseware. This web-based training provides 6 months of unlimited access to all of the following lessons:

1 . Coaching Development
2 . Coaching Regression
3 . Fundamentals

Lesson Detail:

Coaching Development
This course shows you how to apply four effective communication skills when coaching developing employees.

• Open-Ended Questions
• Reflective Listening
• I Statements
• Behavior Event Questions

Coaching Regression
This course covers strategies and methods for managers and supervisors who are preparing to coach regressive performance.

• Moments of Truth
• The DESC Intervention Model

Fundamentals
This course covers the communication skills necessary for effective and successful coaching sessions.

• Assessment: How Good of a Communicator Are You?
• Communication Skills of Coaching
• Well Intended but Ineffective Statements

Certification:
Coaching Communication Skills

Audience:
This series is for anyone who wants to improve their coaching communication skills. It assumes that you are familiar with the concepts covered in the Coaching for Performance series.

Features:

• Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
• Flash scenarios use real world situations to illustrate course concepts.
• Streaming video scenarios illustrate real world issues and solutions discussed in the course.
• Audio accompanies each lesson page throughout the course.
• MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job.
• Decision Point activities allow learners to work toward an outcome in an interactive environment.
• Activities allow learners to apply course concepts in an interactive questioning environment.
• Exercises allow learners to practice in the actual application being studied.
• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
• Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
• A skill assessment generates a customized learning path based on the results of a pre-test.
• Bookmarking tracks the learner's progress in a course.

Technical Requirements:

What You Get:

You will receive Unlimited Access to all of the Coaching Communication Skills training tutorials listed above. Your online training courses will be available from anywhere you have internet access.This e-learning series includes all of the online training tutorials listed and is provided in an interactive, self-paced format. Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), include a variety of features and qualify for Continuing Education Unit credit.

Web-Based Training Products:

You might also be interested in our Business Management Skills Package which includes all of the Coaching Communication Skills training courses listed above plus hundreds of hours of related online training courses