Building Relationships Training

Summary:

How do you build strong networks within your company and among industry peers? How do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improve your b

This Building Relationships online training series provides over 5 hours of self-paced courseware. This web-based training provides 6 months of unlimited access to all of the following lessons:

1 . Choosing Your Approach
2 . Socializing at Work
3 . Understanding Behavioral Intentions

Lesson Detail:

Choosing Your Approach
This course focuses on dealing with tough behaviors by using skillful communication. It also teaches you effective listening skills.

• Four choices
• Reduce differences
• Listen to understand
• Reach a deeper understanding
• Speak to be understood

Socializing at Work
This course provides tips you can use to network in the workplace. It includes information about overcoming fears, using body language, words, and tone, and gives tips for making a good first impression.

• Learning to network
• Letting others help you
• Surpassing your fears
• Prioritize and prepare
• Controlling your body language
• Enter, connect, exit
• Socializing with savvy

Understanding Behavioral Intentions
This course will help you identify behavioral intents and troublesome behaviors. It also offers techniques that you can use to build relationships with a variety of people.

• What are the four intents
• The first intent
• The second intent
• The third intent
• The fourth intent
• Recognizing the results

Certification:
Building Relationships

Audience:
This series is for anyone interested in building professional relationships.

Features:

• Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
• Flash scenarios use real world situations to illustrate course concepts.
• Streaming video scenarios illustrate real world issues and solutions discussed in the course.
• Audio accompanies each lesson page throughout the course.
• Decision Point activities allow learners to work toward an outcome in an interactive environment.
• Activities allow learners to apply course concepts in an interactive questioning environment.
• Exercises allow learners to practice in the actual application being studied.
• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
• Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
• A skill assessment generates a customized learning path based on the results of a pre-test.
• A glossary provides a reference for definitions of unfamiliar terms.
• Bookmarking tracks the learner's progress in a course.

Technical Requirements:

What You Get:

You will receive Unlimited Access to all of the Building Relationships training tutorials listed above. Your online training courses will be available from anywhere you have internet access.This e-learning series includes all of the online training tutorials listed and is provided in an interactive, self-paced format. Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), include a variety of features and qualify for Continuing Education Unit credit.

Web-Based Training Products:

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