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Negotiating - Gaining Control


This course outlines the different types of opponents commonly faced in negotiations. It also explains how to appeal to the emotions of these opponents, how to use goodwill to succeed, and how to gain and use negotiating power. Finally, this course covers

This lesson is part of our Negotiating online training series which contains over 19 hours of self-paced courseware. Our web-based training provides 6 months of unlimited access.


After completing this course you will be able to:

  • Identify common types of negotiating opponents
  • Appeal to opponents' selves and emotions
  • Build goodwill with an opponent
  • Gain power in a negotiation
  • Distinguish between good and bad negotiating habits
  • Control the negotiation process


  • Identifying Your Opponent's Type
  • Appealing to Your Opponent
  • Appealing to Emotions
  • Building Goodwill
  • Getting Power
  • Good and Bad Negotiating Habits
  • Controlling the Process

This course is for anyone who wants to get the most out of using Negotiating.

Prerequisites: None:

Technical Requirements:

  • Internet connection
  • Browser: Internet Explorer, FireFox, Chrome, Safari, Opera or any standards compliant browser.
  • Authorware and Macromedia Flash player recommended but not required.
  • JavaScript must be enabled.

Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), includes a variety of features and all courses qualify for Continuing Education Unit credit.

StaffKit is an e-learning leader in providing computer training tutorials and online education. We have satisfied customers in over 75 countries using our online training courses. We have been a leading provider of self-paced web based training for the past 10 years.

Total Courses: 4
Total Time: 19+ hours
Only $59.95
Available in Package only
Total Courses: 220
Total Time: 391+ hours
Only $149.95
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