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Internet Marketing Training
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Internet Marketing > Customer Service and Payment
This Internet Marketing Training Course on Customer Service and Payment
is part of a 13 course, 55 hour online training series.
This complete online training series can be purchased
for only $59.95.
Length: 4 Hour
Summary:
This online tutorial provides students with an overview of the customer service and payment resources available for an e-business.
Objectives:
After completing this course, students will be able to:
- Identify the different types of call centers
- Use a Web information model
- Define various electronic payment types
- Identify security risks and the ways to protect against them
Outline:
- The Call Center
- Other Customer Service Concerns
- Payment Types
- Payment Systems
- Payment Security
Features:
- Exercises that allow users to practice the application
- A file containing the text of the exercises
- Activities that allow users to apply course concepts in an interactive questioning environment
- Online computer glossary
- Online skill assessment testing
Applicability:
This course is for anyone who is interested in learning more about customer service and payment options for an online business.
Prerequisites: None
Technical Requirements: (Minimum)
- Computer: 200MHz Pentium with 32MB Ram. 640 x 480 256-color video
- Operating System: Windows 95, 98, NT, ME, 2000, or XP.
- Minimum Connection Speed: 28.8k.
- Browser: Internet Explorer 5.0 or higher required.
- Authorware and Macromedia Flash player recommended but not required.
- JavaScript must be enabled.
- Netscape and AOL browsers not supported.
Need help or have questions about Internet Marketing? How
about 24x7 access worldwide to our instructors! Now you can get answers
from real experts within minutes via our online chat service. For just
$40.00 additional you add our Instant Mentoring service and get your
Internet Marketing training courses questions quickly answered anytime from anywhere.
You might also be interested in our Web Development Package which includes all of our
Internet Marketing courses plus over 800 hours of additional courses.
Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 1 year unlimited access (1 user), includes a variety of features and all courses qualify for Continuing Education Units - CEU credit..
StaffKit is a worldwide leader in providing computer training, online
tutorials and career education. StaffKit has satisifed customers in
over 30 countries.
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"this is the Ultimate Career Development Package."
MidWest Technology Journal
Great Service and Excellent Training Product - Great People
Kenosha, WI
"this is a must have resource"
TheTechMag.com
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