Dealing with Difficult People - Consideration

Summary:

After taking this course, the learner will be able to identify key causes of inconsiderate behavior in the workplace and outline polite, effective strategies for resolving the problems with the other people who are involved. Situations covered in this cou

This lesson is part of our Dealing with Difficult People online training series which contains over 8 hours of self-paced courseware. Our web-based training provides 6 months of unlimited access.

Objectives:

After completing this course you will be able to:

• Clarify a situation involving inconsiderate behavior
• Qualify your acceptance of a difficult behavior after weighing the options and mitigating factors involved
• Modify the situation to resolve the problems that inconsiderate behavior causes

Outline:

• Your Subordinate
• Your Co-workers
• Your Supervisor

Applicability:
This course is for anyone who wants to get the most out of using Dealing with Difficult People.

Prerequisites: None:

Technical Requirements:

• Internet connection
• Browser: Internet Explorer, FireFox, Chrome, Safari, Opera or any standards compliant browser.
• Authorware and Macromedia Flash player recommended but not required.
• JavaScript must be enabled.

Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), includes a variety of features and all courses qualify for Continuing Education Unit credit.

StaffKit is an e-learning leader in providing computer training tutorials and online education. We have satisfied customers in over 75 countries using our online training courses. We have been a leading provider of self-paced web based training for the past 10 years.