Communication (Videos) - Working Wounded: Giving an Apology at Work
Summary:
Sometimes at work, we have to express genuine regret for what happened. The trick is to use the right words and the right delivery. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to name your mistake and accept responsibility for your actions.
This lesson is part of our Communication (Videos) online training series which contains 3 hours of self-paced courseware. Our web-based training provides 1 year of unlimited access.
Outline:
- Giving an Apology at Work
Applicability:
This course is for anyone who wants to get the most out of using Communication (Videos).
Prerequisites: None:
Technical Requirements:
- Internet connection
- Browser: Internet Explorer, FireFox, Chrome, Safari, Opera or any standards compliant browser.
- Authorware and Macromedia Flash player recommended but not required.
- JavaScript must be enabled.
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