Cisco CIT 642-831 - Windows Troubleshooting

Summary:

This course provides an introduction to Windows troubleshooting techniques. Command syntax and how its used in troubleshooting Windows issues is presented for the most commonly used commands such as ipconfig, ping, tracert, nslookup, netsta,ftp, and teln

This lesson is part of our Cisco CIT 642-831 online training series which contains over 18 hours of self-paced courseware. Our web-based training provides 6 months of unlimited access.

Objectives:

After completing this course you will be able to:

• Troubleshoot connectivity issues in the network using the commands ping, pathping, and tracert, and using the appropriate syntaxes with each of these commands
• Use the ipconfig and winipcfg commands to add, remove, and troubleshoot Dynamic Host Configuration Protocol (DHCP) information on a hosts interface
• Understand the nslookup command and its modes and syntaxes in order to troubleshoot and resolve DNS query problems
• Understand the route command, its syntaxes, and its subcommands in order to use them to statically add, change, and remove known routes through the network on the local host
• Use nbtstat and netstat command syntaxes in order to troubleshoot many problems in your network and on the local host

Outline:

• The ipconfig Command
• The winipconfig Command
• The ping Command
• The tracert and pathping Commands
• The nslookup Command
• The netstat Command
• The route Command
• The arp Command
• The ftp Command
• The telnet Command

Applicability:
This course is for anyone who wants to get the most out of using Cisco CIT 642-831.

Prerequisites: None:

Technical Requirements:

• Internet connection
• Browser: Internet Explorer, FireFox, Chrome, Safari, Opera or any standards compliant browser.
• Authorware and Macromedia Flash player recommended but not required.
• JavaScript must be enabled.

Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), includes a variety of features and all courses qualify for Continuing Education Unit credit.

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