Learn Online with StaffKit Training Courses
Online Employee Business and Computer Training

Cisco CIT 642-831 - Windows Troubleshooting


This course provides an introduction to Windows troubleshooting techniques. Command syntax and how its used in troubleshooting Windows issues is presented for the most commonly used commands such as ipconfig, ping, tracert, nslookup, netsta,ftp, and teln

This lesson is part of our Cisco CIT 642-831 online training series which contains over 18 hours of self-paced courseware. Our web-based training provides 6 months of unlimited access.


After completing this course you will be able to:

  • Troubleshoot connectivity issues in the network using the commands ping, pathping, and tracert, and using the appropriate syntaxes with each of these commands
  • Use the ipconfig and winipcfg commands to add, remove, and troubleshoot Dynamic Host Configuration Protocol (DHCP) information on a hosts interface
  • Understand the nslookup command and its modes and syntaxes in order to troubleshoot and resolve DNS query problems
  • Understand the route command, its syntaxes, and its subcommands in order to use them to statically add, change, and remove known routes through the network on the local host
  • Use nbtstat and netstat command syntaxes in order to troubleshoot many problems in your network and on the local host


  • The ipconfig Command
  • The winipconfig Command
  • The ping Command
  • The tracert and pathping Commands
  • The nslookup Command
  • The netstat Command
  • The route Command
  • The arp Command
  • The ftp Command
  • The telnet Command

This course is for anyone who wants to get the most out of using Cisco CIT 642-831.

Prerequisites: None:

Technical Requirements:

  • Internet connection
  • Browser: Internet Explorer, FireFox, Chrome, Safari, Opera or any standards compliant browser.
  • Authorware and Macromedia Flash player recommended but not required.
  • JavaScript must be enabled.

Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 6 months of unlimited access (1 user), includes a variety of features and all courses qualify for Continuing Education Unit credit.

StaffKit is an e-learning leader in providing computer training tutorials and online education. We have satisfied customers in over 75 countries using our online training courses. We have been a leading provider of self-paced web based training for the past 10 years.

Total Courses: 9
Total Time: 18+ hours
Only $99.95
Available in Package only
Total Courses: 853
Total Time: 1723+ hours
Only $249.95
Satisfaction Guaranteed    BBB Online Accredited Business          Fruad Protection Guaranteed By American Express            Paypal World Seller


'offers employers an excellent way to train their staff economically and without having to send them out of the office.'

'this is a must have resource'
California Technology Magazine

'this is theUltimate
Career Development
MidWest Technology Journal

Read more customer
reviews about our
e-learning training tutorials

StaffKit offers a centralized e-learning solution for business, computer, technical, compliance and employee training.
Copyright © 2001-2016 StaffKit All Rights Reserved