After completing Outlook 2002: Reading and Sending Messages, the user should be able to:

	Read mail
	Reply to and forward mail messages
	Compose and send mail messages
	Print mail messages
	Find mail messages
	Attach files and include signatures in messages

Reading and Responding to Messages

	Navigating the Inbox
	Viewing incoming mesages
	Using mail features

Creating and Sending Messages

	Creating a message
	Addressing the message
	Typing and sending the message

Printing Messages

	Configuring print options
	Printing messages

Finding and Flagging Messages

	Finding data
	Flagging messages

Attaching Files and Signatures to Messages

	Working with attachments
	Using signatures in messages

This course has the following features:

	Exercises that allow users to practice in Outlook 2002
	A file containing the text of the exercises
	Simulations that allow users to practice course skills, even if they don't have access to Outlook 2002
	A glossary
	A Skill Assessment

	Experience with the graphical user interface common to Microsoft® software products
	Outlook 2002: Navigating in Outlook (OXPM01)

	Outlook 2002: Customizing and Organizing Messages (OXPM03)
	Outlook 2002: Using the Calendar (OXPM04)
	Outlook 2002: Using Tasks and Notes (OXPM05)

Microsoft® is a registered trademark of Microsoft Corporation.

Microsoft Outlook® is a registered trademark of Microsoft Corporation.