After completing Interview Skills: Following Through the user should be able to:

	Resolve objections that arise during an interview
	Manage follow-up interviews
	Create thank-you letters after an interview
	Follow up after an interview
	Manage a job offer and starting a new job

Overcoming Objections

	A call to action
	Five steps for overcoming any objection

Answering Career Objections

	Being prepared
	Employment history objections
	Experience
	Education
	Climbing down the ladder of success
	Qualifications
	Fitting in

The Follow-Up Interview

	Purpose
	Preparation
	Maintaining enthusiasm
	Building support
	Negotiating salary
	Closing and exiting

Thank-You Letters

	You're not finished
	Four steps to thank-you letters
	Pursuing the issues

Following Up

	Post-interview process
	The waiting game
	Briefing your references
	Handling job offers
	Starting the job

This course has the following features:

	Exercises that allow users to practice the skills needed to prepare for a follow-up job interview
	A file containing the text of the exercises
	Activities that allow users to apply concepts in an interactive questioning environment
	A glossary
	A Skill Assessment

	Interview Skills: Getting the Interview (ITVC01)
	Interview Skills: Preparing Yourself (ITVC02)
	Interview Skills: Making an Entrance (ITVC03)
	Interview Skills: Listening & Answering (ITVC04)
	Interview Skills: Taking the Reins (ITVC05)
	Interview Skills: Asking Questions (ITVC06)
	Interview Skills: Opening Interviews (ITVC07)
	Interview Skills: Tough Interviews (ITVC08)