After completing IIS 4: Troubleshooting the user should be able to:

	Resolve setup issues when installing IIS on a Windows NT Server 4.0 computer
	Resolve IIS configuration problems
	Resolve WWW service problems
	Resolve FTP service problems
	Resolve security problems
	Resolve resource access problems
	Resolve Index Server query problems
	Choose an implementation strategy for an Internet site or an intranet site for stand-alone servers single-domain environments and multiple-domain environments

Troubleshooting TCP/IP

	PING
	TRACERT
	NSLOOKUP
	IPCONFIG
	NETSTAT
	ARP
	TCP/IP troubleshooting methodology

IIS Installation and Security

	Troubleshooting IIS installation
	IIS security problems

Database Access and Headers

	Database access problems
	Index Server query problems
	Troubleshooting host headers

This course has the following features:

	Exercises that allow users to practice in Internet Information Server 4.0
	A file containing the text of the exercises
	Simulations that allow users to practice course skills even if they don't have access to Internet Information Server 4.0
	A glossary
	A Skill Assessment

	Previous courses in or experience with NT Server administration
	IIS 4: Internet Information Server Basics (IISC01)
	IIS 4: Architecture and Components (IISC02)
	IIS 4: Configuration (IISC03)
	IIS 4: The WWW Server (IISC04)
	IIS 4: The FTP Service (IISC05)
	IIS 4: Security (IISC06)
	IIS 4: Microsoft Certificate Server (IISC07)
	IIS 4: The SMTP Server (IISC08)
	IIS 4: The NNTP Server (IISC09)
	IIS 4: Microsoft Index Server (IISC10)
	IIS 4: Programmability (IISC11)
	IIS 4: Performance Tuning (IISC12)
	IIS 4: Site Analysis (IISC13)

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