After completing Using Microsoft Exchange the user should be able to:
 

	Use the viewer window to keep track of messages and folders
	Create personal distribution lists
	Send and receive messages
	Reply to and forward messages
	Create and manage personal and public folders
	Sort and filter folder items
	Delegate mail functions to another user
	Configure Exchange software
	Use Schedule+ to manage time and schedule meetings

Viewing Mail and Folders
Describes the Viewer window which displays both messages and folders. Also shows how to use the Address Book.
 

	Using the Viewer window
	Using the Address Book
	Using the Personal Address Book
	Creating a distribution list
	Using the Help feature

Sending and Receiving Messages
Explains how to use Exchange for electronic messaging.
 

	Sending messages
	Replying to messages
	Printing messages
	Deleting messages

Creating and Managing Folders
Shows how to create and use personal and public folders.
 

	Creating and managing personal folders
	Creating and managing public folders
	Sorting and filtering folder items

Customizing Exchange
Describes how to delegate the authority to handle mail and how to configure the Exchange software.
 

	Delegating mail functions
	Using the Inbox Assistant
	Configuring the appearance of the Viewer and message windows
	Configuring the toolbars
	Defining and applying personal and folder views

Working Offsite
Provides instructions for working off line and for automating the processing of incoming mail.
 

	Preparing for off line work
	Going Back Online
	Using the Out of Office Assistant

Using Schedule+
Describes how to use Schedule+ for personal time and information management and for group scheduling.
 
 

	The Schedule+ window
	Configuring Schedule+
	Using tab views
	Adding appointments and tasks into Schedule+
	Adding contact and event information
	Setting up meetings

This course is distributed with the Microsoft Exchange Server Glossary and a file containing the text of exercises.