After completing A+ 2001 Hardware & Operating System Certification: Maintenance Tasks, the user should be able to:

	Create a regular preventive maintenance schedule
	Prevent and remove viruses
	Perform software maintenance on hard disk drives
	Effectively clean floppy disk drives and printers

Preventive Maintenance

	Keeping PCs clean
	Implementing preventive maintenance
	Preventive-maintenance schedule

Preventing and Detecting Viruses

	What are viruses?
	Virus symptoms
	Virus protection practices

Maintaining Hard Drives

	Hard-disk drives
	HDD utilities

Maintaining Floppy Disk Drives

	Protecting disks
	Maintaining the floppy drive

Maintaining Printers

	Printers
	Dot-matrix and ink-jet printers
	Laser printers

This course has the following features:

	Exercises that allow users to practice course skills
	A file containing the text of the exercises
	Activities that allow users to apply concepts in an interactive questioning environment
	A glossary
	A Skill Assessment

Experience working with computer hardware and software.

	A+ 2001 Hardware & Operating System Certification: Computer Introduction (APLU01)
	A+ 2001 Hardware & Operating System Certification: The System Board (APLU02)
	A+ 2001 Hardware & Operating System Certification: Connecting Peripherals (APLU03)
	A+ 2001 Hardware & Operating System Certification: Operating Systems (APLU04)
	A+ 2001 Hardware & Operating System Certification: MS-DOS (APLU05)
	A+ 2001 Hardware & Operating System Certification: Windows 9x and 2000 (APLU06)
	A+ 2001 Hardware & Operating System Certification: Disk Drives (APLU07)
	A+ 2001 Hardware & Operating System Certification: Monitors (APLU08)
	A+ 2001 Hardware & Operating System Certification: Modems (APLU09)
	A+ 2001 Hardware & Operating System Certification: Printers (APLU10)
	A+ 2001 Hardware & Operating System Certification: Networks (APLU11)
	A+ 2001 Hardware & Operating System Certification: Troubleshooting (APLU12)

Intel®, Pentium®, Pentium II®, Pentium III® MMX®, Celeron® are registered trademarks of Intel Corporation.
Cyrix® is a registered trademark of Cyrix Corporation.
AMD®, Athlon®, Duron®, K5®, and K6® are registered trademarks of Advanced Micro Devices, Inc.
FireWire® is a registered trademark of Apple Computer, Inc.
Microsoft® is a registered trademark of Microsoft Corporation.
Windows 95®, Windows 98®, Windows 2000®, and Windows NT® are trademarks of Microsoft Corporation.