After completing E-Commerce: Resource Planning, the user should be able to:

	Use e-commerce to plan company resources
	Choose an e-commerce strategy
	Recognize e-commerce risks
	Identify and manage a company's knowledge resources
	Identify the problems of the growing technological gap
	Stay up to date on the latest technology
	Recognize new opportunities for online content

Your E-Commerce Strategy

	What is resource planning?
	Tracking resources
	Choosing an e-commerce strategy

E-Commerce Risks

	E-commerce is not for the faint of heart
	Making your company stand out

Knowledge Management

	The rapid speed of technological change
	Knowledge resources
	Building a portfolio of knowledge assets

Changes in Technology

	Technology "haves" and "have-nots"
	The rising backlash against change
	Do we really need to go faster?

New Opportunities

	Convergence to the rescue
	Ease of use standards
	New knowledge models

This course has the following features:

	Exercises that allow users to explore how a course topic applies to e-commerce
	A file containing the text of the exercises
	Activities that allow users to apply concepts in an interactive questioning environment
	A glossary
	A Skill Assessment

	E-Commerce: Your E-Business (ECOM01)
	E-Commerce: Getting Started (ECOM02)
	E-Commerce: Influences on E-Commerce (ECOM03)
	E-Commerce: Killer Apps (ECOM04)
	E-Commerce: Developing Your E-Business (ECOM05)
	E-Commerce: Real-Time and Data Mining (ECOM06)
	E-Commerce: Lowering Your Business Costs (ECOM07)
	E-Commerce: Customer Service and Payment (ECOM08)
	E-Commerce: Marketing Your E-Business (ECOM09)
	E-Commerce: Advertising on the Internet (ECOM10)
	E-Commerce: Building Marketing Strategy (ECOM11)
	E-Commerce: Managing Your E-Business (ECOM13)